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Interdependency
By ensuring the return in value to our retail clients, our advertisers and our shareholders, Radio Retail has a vested interest ensuring that all people dealing with our company are treated in a manner that is conducive to the growth of all parties involved.
By insuring services such as:
- Technicians are on call 24 hours a day, 365 days a year
- Business hours of Radio Retail is stipulated by the client. Ensuring that when our clients are in operation so are we. This we feel is one of the essential characteristics of any service provider to any industry. It is however seldom followed.
- Implementation of cost and financing models to accommodate our clients. No client will ever pay for a Radio Retail system, but only for the services offered, which in turn creates a substantial larger financial benefit to the client.
- No costs for any software, software upgrades or licenses.
- No costs for any software related additions that may be needed to benefit the client.
All calls to our international helpdesk are logged to produce daily reports on response times, fault frequency occurrences, etc. These reports are used to foresee possible problems that may cause future breakdowns.
Various other reports such as:
- Advertising Slot Usage
- Entertainment Breakdown
- Staff Requests
- Social Responsibility Activities
- Advertising Campaign Statistics
- System Diagnostics
- Under Utilized Time-slots
- Under Utilized Divisions, Regions and Stores
- Customer Demographics
These reports allow for a holistic view of all stores under Radio Retail's control.
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